why this matters

Impact at scale requires
an organisation built for it.

Curating and organising safe inclusive sport experiences across the country is only possible if the organisation running them is strong. And this is possible with the right focus on the systems, tools, and skills that will make every future experience better.

From a Six Sigma consultant improving how we work, to a WhatsApp bot giving persons with and without disabilities direct access to ABBF, to staff certified in pro cycle maintenance and AI — this is how a small organisation prepares to create large impact. Thanks to you.

process excellence

Running tighter.
Working smarter.

This year, ABBF brought in Anup Joshi — a Six Sigma consultant — to look at how we operate and find where we lose time, energy, and precision. The goal was to make every part of ABBF more efficient, more consistent, and more scalable without losing the human quality that defines what we do.

Engaged as a Six Sigma process consultant to audit, redesign, and standardise ABBF's core operational workflows.
Anup Joshi
Six Sigma Consultant
What changed
Core processes audited and redesigned
Every key workflow — from event registration and volunteer coordination to partner communications and post-event reporting — has been mapped, measured, and improved.
The goal
Scalable without the strain
ABBF organized 42 experiences this year. The systems being built now are designed to handle far more — without proportional increases in team size or effort.
technology for inclusion

A direct line
to everyone we serve.

This year, ABBF built and launched a WhatsApp bot — and the reasoning behind it is straightforward. WhatsApp is already where a majority of Indians communicate. It requires no app download, no new account, no learning curve. If you can send a message, you can access ABBF.

The bot gives PwDs, allies, partners, and caregivers a fast, accessible, always-on way to find events, register, ask questions, find resources, and stay connected to the ABBF community — without needing to navigate a website or wait for someone to pick up a phone.

It also reduces the manual load on the ABBF team, freeing up the people behind the organisation to focus on what only humans can do.

Event discovery People can browse upcoming ABBF events, find what's near them, and get all the information they need — inside a conversation they're already having.
Registrations No forms to navigate, no websites to load. Register for an ABBF experience with a few taps — the way it should have always worked.
Always available The bot doesn't sleep. Questions at 11pm, event reminders at 6am — ABBF is reachable whenever you need us.
Reduced operational load Every query the bot handles is a query the team doesn't need to field manually — so ABBF staff can spend more time on the work that matters most.
Built for accessibility WhatsApp is already on most Indian phones. No new apps, no learning curve — just a message and a reply.
investing in people

A team that knows
what it's doing.

This year, ABBF made a deliberate investment in the skills of its people to raise the quality of experience for every PwD and ally who participates in an experience.

First, ABBF staff completed training in automation and AI, learning how to use emerging tools to work more efficiently and serve more people. Second, two of our staff completed the professional cycle mechanic certification from the prestigious Barnett Bicycle Institute in the USA as a safety commitment to our participants.

Learning & Development
Automation & AI Training
ABBF staff completed structured training in automation tools and AI applications — learning how to use these technologies to handle repetitive tasks, improve communications, and ultimately spend more human time on what matters: the people we serve.
ABBF team · FY 2025–26
Professional Certification
Professional Cycle Mechanic Course — Barnett Bicycle Institute, USA
Two ABBF staff members completed the professional-level cycle maintenance certification from the Barnett Bicycle Institute — one of the most rigorous and respected cycling education programmes in the world. ABBF's tandem cycling programme now has certified mechanics behind it. Every bike we put a PwD on has been maintained to an international standard.
Barnett Bicycle Institute, USA · 2 staff certified
corporate support

The organisations
that made this possible.

ABBF's focus on learning, development, and capacity building has been fueled by partners who believe in the cause just as much as we do.

Corporate partner

Want to invest in what lasts?

Capacity building doesn't make the highlight reel. But it's what makes everything else possible. If you believe in building organisations that endure, we'd love to talk.